Refund Policy for Indietalent 2COMS

At Indietalent 2COMS, we strive to provide exceptional services to our valued candidates. We understand that sometimes circumstances may change, and you may require a refund for services rendered. Please review the following refund policy to understand our guidelines:

1. Refund Eligibility:
   • Refunds will only be considered under specific circumstances, such as technical errors or dissatisfaction with the services provided.
   • Requests for refunds must be made within 30 days of the initial transaction.
2. Non-Refundable Services:
   • Certain services, such as consultation fees or administrative charges, may not be eligible for a refund. These will be clearly outlined during the transaction process.
3. Refund Process:
   • To request a refund, candidates must contact our customer support team at helpdesk.indietalent@2coms.com.
   • Please provide relevant details, such as the nature of the issue and transaction ID, to expedite the refund process.
   • Our team will review each request on a case-by-case basis and communicate the decision to the candidate within a reasonable timeframe.
4. Refund Method:
   • Refunds will be processed using the same method of payment used for the initial transaction.
   • Depending on the payment provider and method, it may take several business days for the refund to reflect in the candidate’s account.
5. Exceptions:
   • Indietalent 2COMS reserves the right to refuse refunds in cases where there is evidence of misuse, abuse, or fraudulent activity.
   • We may also decline refunds for services that have been substantially utilized or completed.
6. Contact Information:
   • If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at:
     • Address: 8, Moulavi Mujibur Rahman Sarani, 2nd Floor, Beck Bagan, Kolkata, West Bengal 700017
     • Email: helpdesk.indietalent@2coms.com
     • Phone: +91-62351-53659

Please note that this refund policy is subject to change without prior notice. Candidates are encouraged to review the policy periodically for any updates or modifications.

Thank you for choosing Indietalent 2COMS. We appreciate your trust and confidence in our services.